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NDIS Registered Provider · Victoria & Australia-wide

Real support from a real person — not a call centre

My name is Rifat. I work one-on-one with NDIS participants to help them understand their plans, connect with the right supports, and live the life they want. No waiting, no confusion — just honest, straightforward help.

Get in Touch 📞 0481 567 981
Rifat — Director, Inclusive Minds
Available Now

Rifat

Director & NDIS Support Coordinator
Inclusive Minds · Caroline Springs, VIC

20 years experience in disability support and community services
Speaks English and Turkish — serving Melbourne's western communities
NDIS registered — Support Coordination & Recovery Coaching
When you call, you speak to me directly — every time

Newly registered, and growing what we offer

We're now registered to offer Specialist Support Coordination (Level 3), Supported Independent Living, Employment Support, and Day Programs. Specialist Support Coordination (Level 3) is available now — reach out any time. For the others, we're working to develop these welcoming new services properly — building out the team and facilities — with places opening over the coming months. If you'd like to be one of the first to know, or just want to plan ahead, get in touch any time.

What We Offer

How we can help you

All services are delivered personally — tailored to your situation, your goals, and your NDIS plan.

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Support Coordination (Level 2)

I help you understand your NDIS plan, connect you with the right providers, and make sure your funding is working for you — not sitting unused. I take the confusion out of the process.

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Specialist Support Coordination (Level 3)

For more complex situations — multiple providers, higher support needs, or services that aren't working together the way they should. I help untangle the complexity and build a plan that actually holds together, available now.

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Recovery Coaching

For participants on a mental health recovery journey. We work together to build practical strategies, stay connected to the right supports, and keep making progress at your own pace.

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Community Access

Support to get out, connect with others, and take part in community life — whether that's joining a group, pursuing a hobby, or simply building confidence outside the home.

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Daily Activities

Practical support with the everyday things that matter — building routines, developing independence, and making day-to-day life more manageable on your own terms.

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Supported Independent Living

In-home and shared living support to help you live as independently as possible, in a home that feels like yours.

Coming soon · Register interest
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Employment Support

Help finding, preparing for, and keeping meaningful work — including a horticulture-based employment program — with job coaching and skills support tailored to your strengths and goals.

Coming soon · Register interest
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Day Programs

Structured, engaging group day activities in a safe and welcoming space — building skills, friendships, and independence alongside others.

Coming soon · Register interest

Rifat

Director, Inclusive Minds

20 years Victoria Police, disability support & community services
All cultures welcome Supporting participants from every background across Melbourne & Victoria
English & Turkish Serving Melbourne's diverse western communities
NDIS Registered Provider Support Coordination (Level 2 & 3) · Recovery Coaching · Community Access
About Rifat

Someone who's actually in your corner

I started Inclusive Minds because I believe people with disability deserve support from someone who genuinely knows them — not a different person every time, not a case file, not a number in a system.

Before this, I spent over a decade in Victoria Police, then worked as a Local Area Coordinator and Support Coordinator. I've seen first-hand how overwhelming the NDIS can be, and how much difference it makes when someone simply takes the time to listen and help.

When you contact Inclusive Minds, you get me. I'll take the time to understand your situation, explain things in plain language, and work alongside you — not just for you.

Getting Started

What happens when you reach out

There are no forms to fill in before speaking to someone. Here's exactly what to expect.

1

You call or send a message

Speak directly with Rifat — in English or Turkish. Tell us a little about your situation. No pressure, no commitment required.

2

We look at your plan together

We'll go through your NDIS plan in plain language — what's funded, what's available, and what might help you reach your goals.

3

Support begins

If we're a good fit, we can usually get started within a few days. Switching providers is straightforward and we'll help you at no cost.

What Participants Say

In their own words

"Rifat knows his stuff, he is extremely helpful and goes above and beyond. Highly recommended."

NNic

"Great company to deal with. Nothing is too much trouble. Highly recommend Rifat and his company."

BBronwyn

"Rifat gives his all to make sure you are listened to and is a great problem solver — he acts quickly when issues arise. He is a kind, compassionate, helpful, knowledgeable and very respectful man. Definitely five stars from me."

Real Outcomes

Success stories

Every participant's journey looks different. Here are a couple of examples of what working together can look like.

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Finding his voice — and his licence

One participant came to us working toward employment, but he was quiet and often went unheard when he spoke. We worked together on building his confidence, connected him with the right employment supports, and helped him prepare for and pass his learner's permit. Today, he's not just heard — he's often the one making everyone laugh.

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From transitional accommodation to a home of their own

A mother and her daughters came to us while in transitional accommodation, facing homelessness. We worked closely together — navigating housing options, coordinating supports, and advocating every step of the way — until they moved into a permanent home: a place they can call their own for the rest of their lives.

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Türkçe konuşuyoruz

NDIS planınızı anlamakta zorlanıyor musunuz? Rifat ile doğrudan Türkçe konuşabilirsiniz. Plan koordinasyonu ve tüm NDIS süreçlerinde yanınızdayız — karışıklık yok, bekleme yok.

📞 0481 567 981
Get in Touch

Let's have a conversation

Not sure if we're the right fit? That's completely fine — just reach out and we'll have an honest conversation. If we can't help, we'll point you in the right direction.

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LocationCaroline Springs, VIC · Melbourne & Australia-wide
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HoursMonday – Friday, 8:30am – 5:30pm
Weekends: phone only

Thank you — Rifat will be in touch personally, usually within one business day. 💚
Join Our Team

Work with us

Inclusive Minds is growing, and we're looking for support workers and coordinators who want to do this work properly — not race through appointments, not treat people like a case file, but actually show up for the people they support. If that sounds like you, we'd love to hear from you.

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Genuine care, not box-ticking
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You'll always be heard directly — no layers of management to get through
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Room to grow as Inclusive Minds grows
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Work that actually makes a difference

Thank you — we'll be in touch if it looks like a good fit. 💚
Feedback & Complaints

We want to hear from you

Your feedback — good or bad — helps us improve. If something hasn't gone the way you expected, please let us know. Every concern is taken seriously and responded to promptly.

You also have the right to make a complaint directly to the NDIS Quality and Safeguards Commission at any time, without it affecting your services with us.

External contacts

NDIS Quality & Safeguards Commission 📞 1800 035 544 Disability Advocacy Finder
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Inclusive Minds acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders past, present, and emerging, and we are committed to walking alongside First Nations communities with humility and care.